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2019's Review of VPN.Asia Service Provider

VPN.asia is one of the lesser-known VPN service providers on the market today.

But that’s okay.

Sometimes, you find gold where you least expect to find it.

But is VPN.asia that awesome service you’ve been looking for?

Or is it just worthless gravel?

In this VPN.asia review, I’ll let you in on everything you need to know about this service provider.

However, if you want the best value, I recommend NordVPN. Trust me, you won’t regret it!

CriteriaDetails
JurisdictionBritish Virgin Islands
LoggingNo
Locations & Servers40+ servers in 30 countries
Simultaneous Connections4 simultaneous connections; 1 per device type
EncryptionAES 256-bit
Torrent and P2P allowedYes
SpeedSlow
Live Chat
Yes, but mostly unavailable.
UsabilityGood
Supported platformsWindows, iOS, Android, Mac OS, Routers
Price:$5.99/month;
$29.99/6 months;
$49.99/year
Better alternative:Find it here

What Criteria Am I Using to Evaluate a VPN?

VPN services enable you to surf the web securely and bypass geo-restrictions.

They’re a no-brainer for anyone looking to stay safe on the internet.

However, there are lots of subtle differences between the best VPN services out there and the crappier options. On what side of the divide does VPN.asia lie?

To find out, I’ll be evaluating the service using the following criteria.

How Secure Is the Service?

What encryption standards does it use?

What protocols does the service offer?

Does it offer features such as a kill switch, or IP and DNS leak protection?

The answer to these questions will reveal how secure VPN.asia really is.

Does It Keep Logs?

If a VPN service keeps logs of your data and activity, you’ll be better off without it.

The top VPN service providers have proven no-logging policies.

Cheaper options, however, may claim to not log your activity but the reality may differ.

Is Its Customer Support Fast and Reliable?

Should you get stuck when using your VPN, the last thing you’ll want is unresponsive support. Thus, fast and reliable support is a must-have for every VPN service provider.

Unfortunately, only a few services excel in this regard.

Is VPN.asia one of them? We’ll find out below.

Is the Service Easy to Use?

If a VPN service requires you to read a manual to figure out how to connect to a server, it isn’t worth your time or money.

A VPN service should be easy to set up and use. The user interface should be appealing, intuitive, and uncomplicated.

Can You Stream and Torrent Using the VPN?

If you need a VPN service for torrenting or streaming purposes, you should be concerned about its speed. If it isn’t fast enough, you’re guaranteed to get frustrated.

Not all VPNs allow torrenting. Some offer specific servers for this purpose while others allow it on all their servers.

Many VPN services also struggle with unblocking US Netflix.

So if you’re into streaming you’ll want to look out for those that work with Netflix.

How Much Does It Cost?

The best VPNs are often a bit more expensive than other options.

However, you get what you pay for with these services.

Cheaper services, on the other hand, may seem to be a bargain.

However, the compromises associated with them are usually not worth the few bucks saved.

Presenting VPN.asia

VPN.asia hero image

VPN.asia is a Belize-based VPN service provider.

So why does it have Asia in its name?

Your guess is as good as mine.

The service boasts a rather small fleet of just over 40 servers in 30 different countries. On the plus side, it offers military-grade AES-256 data encryption with SHA-256 authentication. VPN.asia offers a stealth VPN mode and supports the major protocols including OpenVPN.

VPN.asia is quite affordable with monthly plans costing $6 per month.

If you commit to the service with the annual plan, the cost comes down to $4.15/month. VPN.asia also claims to offer a 7-day money-back guarantee but the web is littered with complaints about delayed or unfulfilled refunds.

Pros

  • 256-bit encryption
  • Stealth protocol
  • Cross-platform
  • Supports P2P

Cons

  • Limited server count
  • Unreliable money-back guarantee
  • Poor live-chat support
  • Limited simultaneous connections

Features and Benefits

Privacy and Security

VPN.asia has a neat-looking, SSL encrypted website with the catchy tagline ‘You leave online foot-prints; VPN.asia wipes them away.’

But does it?

VPN.asia is under the jurisdiction of the British Virgin Islands, which isn’t a member of the 5-eyes, 9-eyes, or 14-eyes alliances. They claim not to keep logs of your browsing activity when you use their service.

However, they do store your account information and payment details.

In addition, they log your IP address and the pages viewed when you visit their site.

Worse still, they share non-personally identifiable information with third parties for advertising or research purposes.

When it comes to protocols and encryption, however, VPN.asia performs quite admirably. The service offers the OpenVPN, PPTP, and L2TP protocols.

In addition, you also get a stealth protocol, which frustrates Deep packet inspection. This makes it a solid option for use in countries such as China and Iran.

With VPN.asia, you also get AES-256 bit encryption along with SHA-256 authentication for an added layer of security.

The service does not suffer from IP, DNS, or WebRTC leaks and contains no malware.

Compatibility

VPN.asia offers native apps for Android, iOS, Windows, and Mac OS devices.

You can also use the service on routers and consoles.

With any subscription, you can connect up to four devices simultaneously.

However, you’re restricted to four different types of devices – a mobile device, a PC, a streaming media console, and a wireless router.

Thus, you cannot use the service on two laptops simultaneously.

While there are no apps for Linux devices or Chromebooks, VPN.asia offers tutorial guides to enable you to set up the service manually.

Servers and Locations

VPN.asia claims on their homepage to offer a network of over 40 servers in 30 countries across the globe. While the server count is definitely on the low side, the geographical spread of those servers isn’t too bad.

The VPN has servers in North America, Europe, and Asia.

However, there’s a glaring lack of servers in South America, Africa, and the Middle East. You also do not get dedicated IP addresses.

Ease of Use

VPN.asia offers relatively easy-to-use clients for the major software platforms. Installing the software is quite simple.

Once you have the application installed, you’ll be asked to sign in with your login details.

VPN.asia client interface

Doing so gives you access to the main screen which features a large ‘switch on’ button in the center. You can select a server from the drop-down list on the top left.

On the top right, you get some usage stats, while your IP address and a settings button take up the bottom of the screen.

On the new Windows client which I tested, only a couple of locations were available to choose from in the server list.

VPN.asia claims that this is due to a migration of their service to “new software and servers,” and that some servers aren’t available yet in the new software.

In the general tab of the settings menu, you can manage your login credentials, activate the kill switch, and modify the startup behavior of the application.

The advanced tab, allows you to choose your connection protocol, and display the logs collected by the client.

A minimalist app interface

The client has a rather minimalist interface compared to other VPN software.

However, it could definitely use some more polish as the interface feels half baked at times.

Tests

Streaming - Doesn’t Work with Netflix

I couldn’t get VPN.asia to work with US Netflix.

The service doesn’t offer any optimized servers for this purpose and the ones I tested failed to get me past Netflix’s geo-restrictions.

P2P and Torrenting - Yes

VPN.asia supports torrenting.

However, they do not allow the torrenting of copyrighted material.

So if you’re looking for a VPN to enable you to do just that, you should definitely look elsewhere.

Speed - On the Slow Side

VPN.asia speeds are rather disappointing.

Here’s a look at the results of some tests.

PingDownloadUpload
Speed before using VPN.asia133 ms28.56 Mbps25.55 Mbps
Connected to New York, US server95 ms4.33 Mbps (-85%)8.05 Mbps (-68%)
Connected to UK server172 ms15.55 Mbps (-45%)9.88 Mbps (-61%)

As you can see, download speeds dipped by 85% while upload speeds dropped by nearly 70% when connected to a US server.

With speeds like this, you might want to think twice about getting this VPN for streaming or torrenting purposes.

IP, DNS & WebRTC Leaks - No leaks

To confirm that VPN.asia wasn’t leaking my IP, DNS, or WebRTC information, I connected to the Los Angeles server and did some testing.

The results?

VPN.asia does not suffer from any leaks whatsoever.

No IP leaks found for VPN.asia
No DNS leaks found

You can rest assured that VPN.asia won’t accidentally reveal your IP address by means of a leak.

The service also comes with a kill-switch which will swiftly terminate your connection should your VPN lose its connection for any reason.

Customer Service

VPN.asia claims to offer a live chat feature on its landing page as its support page.

The reality, though, is quite different as the customer support representatives are scarcely ever online. Worse still, clicking on the live chat button on the support page does nothing.

You have to click on the three-dots icon on the lower right of the screen to bring up the chat interface.

When I asked a question on the “live chat”, I got a response some hours later after leaving behind my email address.

I also couldn’t get the contact form button to work. When it does work – if it ever does, VPN.asia claims an average response time of fewer than 20 minutes.

The FAQ section on the support page is barebones and doesn’t really give you any new information. Setup tutorials are only available for Mac OS, Windows, Linux, and iOS. Clicking on the icons for Android, Fire OS, and Chrome does nothing.

Their blog, which isn’t secure, was last updated in 2016.

In all, support is one of the weakest points of the VPN.asia service.

Pricing

VPN.asia does not offer a free trial. If you want to try it out, your only option is a monthly plan. Fortunately, the monthly plan isn’t as expensive as some other options on the market. With just $6, you can get access for a month.

The yearly plan costs $50 while the 6 months plan goes for $30.

VPN.asia does offer an unconditional seven-day money-back guarantee with all plans. Whether they honor it, however, is another matter entirely.

There are a lot of comments on the internet from past customers about the unreliability of their money-back guarantee.

What’s more, the service seems to set up recurring subscriptions without your approval, which is quite annoying.

When it comes to payment methods, the service offers a variety of them – Paypal, credit cards, and Bitcoin.

What Is Trustpilot Reviews General Stance?

VPN.asia has mixed reviews on Trustpilot.

Some customers complain about the poor customer service while others complain about the 7-day money-back guarantee not being honored.

On the other hand, one reviewer praised the service for its “good speed,” while another claimed that the service was working in China and could unblock US Netflix.

What is Reddit Reviews General Stance?

Reddit reviews of VPN.asia are generally negative.

Some Redditors lament the poor support, limited server count, and the difficulty in disabling the auto-renew function.

Is It Good for Users in China?

VPN.asia should work in China as it offers a stealth protocol.

This protocol makes it difficult for deep packet inspection – which is used in China – to detect that a VPN is being used. Thus, it should be able to get past the great firewall of China.

How to Download and Install VPN.asia?

To download the VPN.asia client for your platform of choice:

  • Head to the software page on their website.
  • Click the icon for your platform.
  • You'll be taken to the download page for that platform.
  • Click on the download button to start the download.

To install it, simply run the downloaded executable file on your computer.

To do this on a Windows PC:

  • Double click on the VPNasia.exe file in your Downloads folder.
  • Follow the installation instructions and click on Next when necessary.
  • When the installation is complete, click on the Finish button.

If you’re on a Mac:

  • Click on the VPNasia.dmg file.
  • Drag and drop the VPN.asia app into the Applications folder.

If you’re using a mobile device, you can get the VPN.asia app from the app store for your platform. VPN.asia offers set-up tutorials for routers, consoles, and Linux devices.

Is VPN.asia Safe to Use?

VPN.asia does offer decent security features. It also does not log your browsing activity. Thus, the service is quite safe to use.

However, if you need the most secure service you can get, check out our No. 1 alternative – NordVPN.

Should I Subscribe to VPN.asia?

With its poor customer service, slow speeds, and trustworthiness issues, it’s difficult for me to recommend VPN.asia to anyone.

While the plans are quite affordable, the service falls short in many important areas. There are simply better options out there.

NordVPN, for example, offers more robust security, a much larger server fleet, and excellent customer service.

Check it out in the alternatives section below.

How to Cancel VPN.asia?

If you’ve already subscribed to VPN.asia and want out, follow these simple steps to cancel your subscription:
  • Log into your account on their site by entering your username and password.
  • Head to the subscription settings.
  • Turn off automatic renewal.
  • Contact customer service to ensure that your subscription is canceled.

Alternatives to VPN.asia

If you find the shortcomings of the VPN.asia service off-putting, here are three excellent alternatives to consider.

NordVPN - Your Best Bet

With NordVPN, you get everything VPN.asia offers and more.

From much better customer support to a huge fleet of servers across the world, it’s no wonder that NordVPN is generally viewed as one of the best VPN services on the market.

NordVPN is based in Panama and has a strict no-logs policy.

You can get dedicated IP addresses, easily unblock Netflix with decent speeds, and connect up to 6 devices simultaneously.

NordVPN offers AES-256 bit encryption, apps for all major platforms, and the Onion over VPN feature. You can get all this for as low as $2.99/month if you go with their 3-year deal.

Similarities

  • AES-256 encryption
  • No logs
  • Allow torrenting

Differences

  • Much better customer service
  • Native app for Linux
  • 30-day money-back guarantee
  • Much larger server fleet

ExpressVPN - The Premium Option

Expressvpn.com homepage

ExpressVPN boasts a server fleet of over 3,000 servers in 94 countries.

It unblocks US Netflix, supports P2P and torrenting, and doesn’t log the personal data of its users.

When it comes to speed, ExpressVPN is one of the fastest VPNs you’ll find.

The service works on virtually every device out there and the provider is registered in the British Virgin Islands.

ExpressVPN also offers excellent customer support. You get 24/7 live chat support, which actually works.

While it’s difficult to recommend VPN.asia, it’s difficult to not recommend ExpressVPN. The only thing that may give you pause is the pricing.

Even when you go for the yearly plan, the service still comes down to $8.32/month.

At least, you get what you pay for.

ExpressVPN also offers a reliable 30-day money-back guarantee if you’re not satisfied with the service.

Similarities

  • Strong encryption
  • No logs
  • Supports torrenting

Differences

  • Excellent customer support
  • Fast speeds
  • Large server fleet
  • 30-days money-back guarantee
  • Less affordable

AzireVPN - Cheap But Decent

Homepage of AzireVPN

AzireVPN is a Sweden-based VPN service provider with 24 servers across 6 countries. It offers a no-logs policy and its own WireGuard encryption protocol.

AzireVPN’s subscription plans are quite similar to those of VPN.asia.

However, this service does have a few advantages over VPN.asia.

You get speedy customer support – even though there’s no live chat and up to 5 simultaneous connections.

On the minus side, you’ll have to deal with slow speeds, limited server coverage, and the fact that Sweden is part of the 14 Eyes Alliance.

Similarities

  • Slow speeds
  • Good encryption
  • Cheap
  • Limited server count and coverage

Differences

  • Decent customer support
  • 5 simultaneous connections
  • WireGuard protocol

Conclusion

VPN.asia has some things going for it. It’s quite affordable, secure, and supports torrenting. So should you give it a try?

No. Unless, of course, you just want a VPN with Asia in its name.

The service is a huge letdown in the areas of customer service, speed, and trustworthiness.

NordVPN is a much better option with very reasonably priced plans.

I strongly recommend that you check it out instead.

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