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2019's Review of the GoTrusted VPN

GoTrusted VPN calls itself ‘the original fast SSL VPN’.

The service is quite stable and there is plenty to like especially when it comes to streaming and bypassing internet restrictions.

In this GoTrusted VPN review, I’ll take an in-depth look at the service and give you my honest opinion.

CriteriaDetails
JurisdictionUnited States
LoggingKeeps logs
Locations & Servers70 server locations in 12 countries
Simultaneous Connections1
EncryptionAES 256-bit
Torrent and P2P allowedYes
SpeedAverage
UsabilityEasy to use
Live Chat
No
Supported Platforms Windows, Mac, iOS, and Android
Price: 1 month: $9.95 6 months: $8.75 12 months: $7.49
Better Alternative:
Find it here

Things to Consider Before Buying A VPN

When selecting a VPN, there are a few paramount aspects you should look at, otherwise, you may end up selecting a sub-par service with potential security leaks.

First: The VPN Encryption

AES 128-bit and 256-bit are the primary encryption standards used today.

If you are a security-focused user, then I recommend a VPN that offers the latter.

You should also take into consideration the security protocols. The widely used tunneling methods are OpenVPN, SSTP, PPTP, L2TP/IPsec, and IKEV2.

Connection Speed

A slow VPN can be frustrating to use. Although VPNs will generally slow down the connection, the best providers are still able to deliver sufficient speeds.

Look for a VPN that offers different configurations and optimizations for various purposes.

Server Coverage

The ability of a VPN to bypass geo-restrictions depends on its server coverage.

If you want to view media that is only available in a specific country, then you’ll need a VPN that has servers in that particular country.

Privacy Policy

As providers struggle to stand out in the overcrowded VPN market, it’s not surprising for some to overstate their features and capabilities.

I have come across many claiming to offer a strict privacy policy only to find out that they log and share usage data.

It’s essential to read the fine print and ensure your provider maintains a ‘zero logs’ policy.

Ease of Use

A good VPN should be easy to use.

If your VPN requires you to be a tech guru, it’s simply not worth the hassle.

The best VPNs come with intuitive ready-to-use software for all the major platforms.

Customer Support

Customer support is one of the critical yet ignored things you should consider when getting a VPN.

In case of a technical or connectivity issue, a fast and knowledgeable customer service team can help you get you up and running in no time.

Presenting GoTrusted VPN

Homepage of GoTrusted VPN

GoTrusted was one of the earliest VPNs to hit the market.

The VPN was launched in 2005 by a group of former Symantec employees with the aim of preventing ISPs and other third-parties from logging or snooping user data.

GoTrusted VPN promises to provide fast and secure connections as well as access to a long list of geo-restricted services. The VPN offers servers in over 70-plus locations in 12 countries across the globe.

The provider is headquartered in Florida, United States. The VPN uses AES 256-bit, and encryption methods include OpenVPN SSL and L2TP/IPsec to safeguard your data and information.

If you are interested in trying this service, the pricing is in-line with other major VPN services like NordVPN. They accept different payment methods, including PayPal, Visa, MasterCard, American Express, Discover, and WebMoney.

Pros

  • Fast and reliable connections
  • Excellent security
  • Multiple encryption protocols
  • Unlimited bandwidth
  • Allows P2P and BitTorrent
  • Free 7-day trial

Cons

  • Slow speeds
  • No money-back guarantee

Features and Benefits of GoTrusted VPN

Security and Privacy

GoTrusted promises a secure VPN service, and to that end, they don’t disappoint. A quick visit to their website reveals their preference for SSL encryption.

The site is encrypted using Transport Layer Security, which ensures all user interactions are protected.

GoTrusted VPN uses AES 256-bit cipher with OpenVPN SSL and SURE SSL, their proprietary SSL VPN which stands for Secure User Routable Encryption.

The group also supports L2TP/IPsec and PPTP protocols on iPhone and Android smartphones/tablets.

Beware: They Keep Logs

In addition to being located in the US, a ‘Five Eyes’ jurisdiction, GoTrusted also keeps usage logs. However, they claim this is often restricted to connection information like the timestamps of user sessions.

GoTrusted collects personal information from users, including first and last names, a valid credit card, PayPal account, and an email address to be used as a login.

They also admit to sharing some of the information they collect to third parties but with prior notification to users.

This serves as a major breach in terms of what I consider account security.

To avoid all these and ensure total privacy, I recommend providers like NordVPN that maintain a strict ‘no logging policy’.

GoTrusted VPN logging policy

Servers and Locations

Go Trusted VPN provides servers in 70 locations spread across 12 different countries. However, the provider does not disclose the exact number of servers.

The provider offers a standard Shared IP service where you share the same IP with multiple other users.

While this great for anonymity, it presents a challenge when connecting to sites that actively block VPN IPs.

Speed and Performance

When it comes to reliability, GoTrusted rivals the very best. The VPN boasts a 99% uptime guarantee, and you won’t have to worry about bandwidth restrictions. With this said, their speeds are a level below the ultra-fast connections offered by the likes of NordVPN.

I performed a few speed tests and the results were as indicated below. As often is the case, the nearest servers (US) delivered the fastest speeds. European and Asian servers posted a significant reduction in speed with some hitting the neighborhood of -80 percent.

If you want to stream UK content from the US and vice versa, I suggest you look for an alternative option.

PingDownloadUpload
Speed before using GoTrustedVPN
40 ms33.21 Mbps19.14 Mbps
Connected to US server44 ms21.11 Mbps (-36.4%)14.08 Mbps (-26.44%)
Connected to Asia server124 ms8.18 Mbps (-75.4%)5.19 Mbps (-72.9%)
Connected to UK server56 ms18.17 Mbps (-45.3%)8.64 Mbps (-54.9%)

Allows Torrenting, but There are Better Options

GoTrusted allows P2P traffic and BitTorrent on most of their VPN servers. They also do not throttle connections or impose data caps, something that should appeal to any torrent fans.

That notwithstanding, the company’s penchant for storing and sharing usage and account data should be a huge red flag to any privacy-minded user.

Streaming, Netflix

Go Trusted VPN works well with Netflix and all the other major streaming services, which is quite impressive.

Netflix has robust systems in place to detect and block VPN IPs, and as such, only a few providers can guarantee reliable access to the streaming service.

Customer Support

I was somewhat disappointed by GoTrusted’s customer service.

The provider lacks a functioning Live Chat and offers technical support via email only. As always, I contacted them during the writing of this review, and after 24 hours, I was yet to receive a response.

7 Day Risk-Free Trial

One of GoTrusted’s best feature is their 7-day risk-free trial.

With the free trial, you can enjoy premium VPN features without any charge.

However, you will be required to input a payment method to activate the trial period.

What Others Have to Say About GoTrusted VPN

After looking at several other user comments on GoTrusted VPN, I found most users were full of praise for the VPN service. Positive comments centered on the VPN’s security and geo-unblocking features.

However, a few users expressed reservations complained about the VPN privacy policy, which is understandable.

Review from verified author
2nd opinion

Alternatives to GoTrusted VPN

GoTrusted VPN is a midtier VPN that delivers stable performance.

However, the provider is located in the US and collects user data and as such, is not ideal for privacy-focused users.

Luckily, there are multiple GoTrusted VPN alternatives that offer a secure and private service:

NordVPN - Best Overall

NordVPN is one of the most popular VPNs today. With this service provider you can access fast speeds and restricted content from any corner of the world.

The provider has 5,760 servers in 60 countries across Europe, the Americas, Africa, Middle East, India, and the Asia Pacific region.

NordVPN is based in Panama, a privacy-friendly jurisdiction and keeps neither connection nor activity logs.

When it comes to data security, they use AES-256 military-grade encryption with OpenVPN and IKEv2. Additional privacy and security features include an automatic kill switch, DNS leak protection, and CyberSec, which blocks ads and malware.

NordVPN also provides Double VPN which encrypts and routes your traffic over two servers instead of one.

The VPN is easy to install and use, making it an ideal option for the non-techies. Unlike GoTrusted, NordVPN lacks a free trial.

However, the service comes with a 30-day no-questions-asked money-back guarantee on all their subscription plans.

Similarities

  • Secure encryption
  • Works with Netflix
  • Unlimited bandwidth
  • DNS leak protection
  • Allows P2P

Differences

  • Zero logs policy
  • Smart DNS
  • Double VPN
  • Ad and malware protection
  • Dedicated IPs
  • Live Chat
  • 30-day money-back guarantee

IPVanish VPN - Great for Netflix

IPVanish website

IPVanish is another US-based VPN that provides robust data security.

The VPN is simple and easy to use and comes with ready-to-use apps for Windows, Mac, iOS, and Android.

The VPN has over 40,000 IPs on 1,300 bare metal servers across 75-plus countries.

Although the provider is based in the US, they do not keep any connection or activity data. Their service is fast and secure, and the protocols used include OpenVPN, L2TP/IPsec, PPTP, and IKEv2.

Extra security features include DNS Leak Protection and an internet kill switch, available in Mac and Windows clients.

The VPN is competitively priced and is compatible with all the major devices available today. A 7-day money-back guarantee backs all IPVanish subscriptions, and with a single license, you can connect up to 10 devices simultaneously.

Similarities

  • Secure encryption
  • Anonymous torrenting
  • DNS leak protection
  • Unlimited bandwidth
  • Email support

Differences

  • Live Chat
  • Zero logging policy
  • Double VPN

OctaneVPN - Top Affordable Alternative

OctaneVPN homepage

OctaneVPN is another good alternative to GoTrusted. The VPN delivers respectable speeds and has servers in 80 cities in 30-plus countries.

In regards to security, they offer both AES 128-bit and 256-bit encryptions, and supported protocols include PPTP, IPsec, and OpenVPN. You can install the VPN on Windows, Mac, Android, iOS, Linux, and DD-WRT routers.

A single OctaneVPN account covers five devices at the same time.

Similarities

  • Secure encryption
  • P2P allowed
  • Unlimited bandwidth
  • No Live Chat

Differences

  • Zero logging policy
  • No free trial

Conclusion

GoTrusted VPN is a great midtier VPN that delivers respectable performance at a reasonable price.

The VPN is easy to use and offers a one-click solution to all your privacy concerns.

I recommend it, but with one major caveat: They are based in the US and log your activity, which is a major risk for users.

If this is a concern to you, I recommend you go with the alternatives – (NordVPN or IPVanish).

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