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30+ Uber Statistics, Facts & Trends

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Since its founding in 2009, Uber has transformed how we think about transportation, offering a convenient and cost-effective alternative to traditional taxi services. 

With millions of active users and a presence in many cities worldwide, it is clear that this ridesharing giant has had a significant impact on the way we travel.

Is Uber heading in the right direction based on the latest figures? 

In this roundup, we dive into the world of Uber statistics, facts, and trends, exploring everything from its revenue to usage and demographics.

8 Key Uber Statistics and Trends (Editor’s Pick)

  • Uber users booked 1.641 billion trips in Q3 2021.
  • Uber’s revenue surpassed $8.6 billion in Q4 2022.
  • 30+ Uber riders left their retainers behind in 2022.
  • Uber Eats hit over $2.9 billion in revenue in Q4 2022.
  • Uber Eats hit 81 million annual users in 2021.
  • 11 countries have banned Uber operations.
  • Uber attracted 315,000 advertisers globally in Q4 2022.
  • Uber deducts 25% of each fare as a charge.

Infographic

key uber statistics and trends
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Uber Usage Statistics

1. Uber had 118 million annual users in 2021.

This was a 25 million increase compared to 2020, rising again by 13 million to 131 million in 2022.

2. Uber users booked 1.641 billion trips in Q3 2021.

In Q4 2021, users booked 1.769 billion trips before dropping to 1.713 billion in Q1 2022.

3. Uber's gross bookings hit $23.113 billion in Q3 2021.

Likewise, Uber’s gross bookings reached $25.866 billion in Q4 2021 before rising to $26.449 billion in Q1 2022. By the end of Q2 2022, the platform generated $29.078 billion in gross booking revenue, climbing higher to $29.119 billion in Q3 2022.

Uber Revenue Statistics

4. Uber’s Freight Revenue was $301 million in Q1 2021.

The figure reached $348 million in Q2 2021, then surged to $402 million in Q3 2021. Furthermore, Uber’s freight revenue saw a 169% rise from Q3 2021, hitting $1.08 billion in Q4 2022.

5. Uber's revenue surpassed $8.6 billion in Q4 2022.

In Q3 2022, the figure reached over $8.3 billion and $8 billion in Q2 2022.

uber revenue statistics
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6. Uber generated $10.9 billion in revenue from the delivery segment in 2022.

This represented a $2.6 billion addition to delivery-only revenue from the previous year.

The table below shows Uber’s annual revenue by segment for 2021 and 2022.

Segment 2021 (billion) 2022 (billion)
Mobility 7.5 14
Delivery 8.3 10.9
Freight 2.1 6.9
Other 0.4 Nil

7. The United States and Canada generated the most Uber revenue in 2022.

The United States and Canada brought in $19.4 billion, followed by the Latin American market ($1.9 billion). Europe, the Middle East, and Africa combined for $6.9 billion, while Asia-Pacific brought in $3.4 billion.

8. Uber recorded $9.1 billion in losses in 2022.

In the previous year (2021), Uber also registered a $400 million loss.

Uber Drivers Statistics

9. Over 26,000 monthly active Uber drivers chose greener vehicles in 2022.

During Q2 2022, these active drivers in North America and Europe completed over 13 million trips.

Uber Lost and Found Statistics (US)

10. Uber users lost phones and cameras the most in 2022.

Wallets came second, and keys took third place for the most misplaced items during Uber rides in 2022. Jewelry and IDs took the ninth and tenth spots, respectively.

11. Monday was the most common day for Uber users to forget their glasses, chargers, and cardholders in 2022.

On Tuesdays, people often forgot children’s necessities like milk, strollers, car seats, and pacifiers. The table below shows items people most likely forget on Uber rides on different weekdays.

Day Items
Monday Glasses, chargers, and cardholders.
Tuesday Car seats, strollers, milk, and pacifiers.
Wednesday Passports and books.
Thursday Groceries and laptops.
Friday Cash and fanny packs.
Saturday Clothing, ID, and keys.
Sunday Phones, makeup, jewelry, and wallets.

12. The most forgetful days for United States Uber users were Saturdays and Sundays in 2022.

Most rides also reported lost items on rides taken between 4 and 6 pm.

13. Fans forgot more than 50 jerseys in Uber in 2022.

These included sports jerseys for the LA Dodgers, Rangers, Warriors, and Giants.

14. In 2022, Uber users who forgot keys most likely left their Toyota keys behind.

Honda keys were the second most likely to be left behind, followed by BMW and Jeep keys.

15. Nike Items were most likely branded items to be left behind in Uber rides.

As of 2022, Louis Vuitton products were the second most to be left behind, followed by Gucci, Samsung, and Apple items.

16. 30+ Uber riders left their retainers behind in 2022.

Over 20 left their diamond/gold-encrusted grills, and five people forgot their dentures in the backseat.

Uber Eats Statistics

17. Uber Eats was used by 55% of all Miami residents ordering food online.

Data as of April 2021 shows that Atlanta came second with a 39% share, and Washington DC (36%) came third. The table below shows the top ten cities in the United States ordering food via Uber Eats.

City Residents (%)
Miami 55
Atlanta 39
Washington DC 36
Dallas - Fort Worth 33
Boston 31
Chicago 29
New York City 28
Houston 26
Phoenix 24
Philadelphia 15

18. In 2021, a US consumer ordered groceries totaling $7,719.82 through Uber Eats.

This order included more than 218 products.

19. Banana was the most sold grocery item via Uber Eats in the United States in 2021.

In just September, Uber Eats sold over 25,150 pounds of bananas in the United States.

20. Uber Eats hit over $2.9 billion in revenue in Q4 2022.

The revenue topped $2.7 billion in Q3 2022 and 2.6 billion in Q2 2022.

21. Uber Eats’ gross bookings reached $55.7 billion in 2022.

The figure presents a $4.1 billion increase from the previous year when Uber Eats realized $51.6 billion.

22. Uber Eats hit 81 million annual users in 2021.

The number increased by around 23% from the previous year before reaching 85 million annual users in 2022.

23. Uber Eats was available in 6,000 cities in 2021.

That represented an increase of 5,000 more cities compared to the previous year

The number of available cities increased by 4,000 in 2022 to hit 10,000.

24. Uber Eats partnered with 825,000 restaurants in 2022.

Conversely, it had 900,000 partnered restaurants in 2021 and 600,000 in 2020.

notable uber eats statistics
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25. There is no delivery fee for Uber One members.

The Uber One service, launched toward the end of 2021, offers free delivery on food and grocery orders over $15 and $30 for $9.99/month (or $99/year).

Uber Demographics Statistics

26. In 2022, Uber Technologies had 32,800 total employees.

This showed an 11.95% increase from 2021, when the company had 29,300 employees.

27. 11 countries have banned Uber operations.

Bulgaria banned Uber’s operations in 2015, Hungary followed suit in 2016, and Denmark joined the bunch in 2017. Other countries include Canada, Thailand, Germany, Romania, Italy, Hong Kong, and Australia.

Uber Safety Statistics

28. In 2022, 550 female passengers in the United States claimed assault from Uber drivers.

Passengers claimed that Uber drivers kidnapped, sexually assaulted, sexually battered, raped, falsely imprisoned, stalked, and harassed them.

Uber Advertising Statistics

29. Uber attracted 315,000 advertisers globally in Q4 2022.

The number hit 250,000 advertisers in Q3 2022 and 230,000 in Q2 2022

The table below shows the number of advertisers on the Uber platform from Q1 2021 to Q4 2022.

Quarter Number of Advertisers
Q1 2021 69,000
Q2 2021 84,000
Q3 2021 140,000
Q4 2021 170,000
Q1 2022 200,000
Q2 2022 230,000
Q3 2022 250,000
Q4 2022 315,000

30. In 2022, Uber Technologies spent $1.7 billion on advertising campaigns.

The ridesharing giant also made 140 million dollars from selling ads in its mobile app in 2021, a year in which advertising costs were likewise $1.7 billion.

Other Uber Statistics

31. Uber was the second-most downloaded travel app in 2021.

Uber app hit 94 million downloads in 2021, making it the second-most downloaded traveling app globally after Google Maps, with 106 million downloads.

As of March 2023, the Uber app had over 500 million all-time downloads on the Google Play Store.

32. The first baby born in a UBER vehicle was named Ela Melanie.

Ela Melanie, born in the back seat of an Uber at 57th Street and Park Avenue in 2015, weighed seven pounds at birth.

33. Uber deducts 25% of each fare as a charge.

This cost includes using Uber software, fare collection and transfer, credit card commission, and delivery of bills to customers.

Ride On!

The statistics, facts, and trends surrounding Uber testify to the company’s tremendous impact on the transportation industry and society. With its innovative business model and user-friendly app, Uber has revolutionized how people move around cities and has become a household name in just a few short years.

To better understand Uber and Lyft, get more information on the latest figures about Ridesharing.

Interesting Reads:
References:
  1. https://s23.q4cdn.com/407969754/files/doc_financials/2021/q4/Q4-2021-Supplemental-Slides.pdf
  2. https://www.businessofapps.com/data/uber-statistics/
  3. https://www.uber.com/newsroom/2022-uber-lost-found-index/
  4. https://appinventiv.com/blog/uber-statistics/#:~:text=12.%20UberEats%20was,meal%20delivery%20services.
  5. https://www.businessofapps.com/data/uber-eats-statistics/
  6. https://www.ubereats.com/ca/uber-one
  7. https://www.macrotrends.net/stocks/charts/UBER/uber-technologies/number-of-employees
  8. https://ehlinelaw.com/blog/has-an-uber-driver-ever-kidnapped-anyone
  9. https://www.statista.com/statistics/1203848/number-uber-advertisers/
  10. https://www.statista.com/statistics/1265542/uber-technologies-ad-spend/
  11. https://techcrunch.com/2022/07/13/uber-sued-by-550-women-and-counting-over-sexual-assaults-by-drivers/
  12. https://www.statista.com/statistics/916794/cities-where-ubereats-is-the-most-used-food-delivery-service-us/
  13. https://skift.com/2022/01/10/google-maps-tops-as-most-downloaded-travel-app-in-2021/
  14. https://www.dailymail.co.uk/news/article-3020828/New-father-excitedly-tweets-photo-delivering-daughter-backseat-Uber-car-en-route-hospital.html
  15. https://www.uber.com/gh/en/drive/basics/tracking-your-earnings/#:~:text=Service%20Fee,invoices%20to%C2%A0clients