CyberGhost allows up to seven simultaneous connections across mobile devices, PCs, gaming consoles, smart TVs, and other supported devices.
Likewise, CyberGhost no longer restricts the kinds of devices you can connect the VPN to.
In the rest of this guide, I’ll show you possible limitations to the CyberGhost simultaneous connections, how to bypass the connection limit, and everything else you need to know.
What Devices Can You Connect via CyberGhost?
CyberGhost offers mobile VPN apps for iOS, iPadOS, and Android units.
You can download these apps from the mobile app stores to enjoy the VPN’s service on your phones.
Likewise, the VPN has PC apps spanning Linux, Windows, and macOS.
Chromebook users can defer to the Android app since the device can install and run such applications.
However, CyberGhost doesn’t have apps for smart TVs (except Android TVs), gaming consoles (like Xbox and PlayStation), and streaming units (like Roku and Apple TV).
Still, as tabled below, it packs intuitive features to ensure it works with these devices.
|Gaming consoles||Smart DNS or router support|
|Smart TV (Android)||Android app, Smart DNS, or router support|
|Smart TV (non-Android)||Smart DNS or router support|
|Streaming units||Smart DNS or router support|
Note that the Smart DNS setup also counts towards your account connections, even though it doesn’t require connecting to the VPN’s servers.
Can You Bypass the CyberGhost Device Connection Limit?
You can bypass the CyberGhost device connection limit to enjoy its services on more than seven devices simultaneously.
I’ve shared helpful tips and guides below.
Setup CyberGhost on a Router
Setting up CyberGhost on a router takes only ONE device connection slot.
However, you can connect as many devices to the router to enjoy the VPN’s encryption without sharing your precious slots directly on those devices.
The router setup is the best bet for smart TVs and gaming consoles since they can’t download a CyberGhost VPN app. But you can also connect your smartphone and PC to the router instead of setting up the VPN app directly, saving connection slots.
Not all routers support VPN installation. If yours is one, splashing on a VPN-compatible router is unnecessary since it can be expensive. If you have a PC instead, install CyberGhost and set the PC up as a virtual router.
Thus, you broadcast a mobile hotspot network to other devices to connect to.
Since the PC acts as one device, you can enjoy multiple simultaneous connections on other devices without jeopardizing your free slots.
Buy a New Account
Sometimes, your device count grows to the point where getting a new CyberGhost account makes sense. This will also be useful if you don’t have a compatible router since getting a CyberGhost plan may be cheaper than investing in a new router.
Note that you can’t buy additional seats and connection slots in your current account dashboard. Instead, sign up for a new CyberGhost account with a fresh email address to get another seven connection slots.
Grab my CyberGhost deals to save some money while at it.
How to Fix the CyberGhost “Maximum Number of Devices Reached” Error?
CyberGhost will return a “Maximum Number of Devices Reached” error once seven devices have connected to the VPN and an eighth one tries to sign in or connect to a VPN server.
Here are a few ways to solve the error in such a case.
Automatically Logout All Devices
CyberGhost allows you to log all other account users out when you get this error on sign-in.
Doing so resets the user count to zero, allowing you to connect your devices.
All you must do is click the “Logout all other devices” prompt when it shows up.
However, this is only a temporary fix if you’re one of many users with the account password. In fact, someone else could automatically log you out the same way if they also tried signing in and got the error.
Remove Multiple Devices via Your Online Account
CyberGhost logs all the devices connected to your account in your online dashboard. That way, you can quickly find out if other units besides the ones you’ve authorized are connected to your CyberGhost account.
The best part is that you can also remove such devices from your account dashboard.
- Go to your online CyberGhost account.
- Log in with your account email and password.
- Click “VPN” in the left-hand menu bar or “Manage My Devices.”
- Click “Delete” on devices you don’t recognize or those you’d like to remove from the connection slots.
- You’ll see your remaining connection slots at the top of the page.
Click the "Forgot password” prompt on the account login page to set a password and continue into your account.
Manually Disconnect a Device
Manually disconnecting a device is best if you’ve maxed out the connection slots.
Click the big power button in the VPN’s PC or Android app to free up that connection slot.
One common device connection many users miss is the smart DNS connection.
I confirmed from CyberGhost’s customer support that even though it’s not a VPN connection, it still counts as a CyberGhost connection.
So, unlink your TV/gaming consoles Smart DNS access when not in use to free up a much-needed slot.
Change Your Account Password
You need to change your account password if you see strange devices connecting to your CyberGhost account. Likewise, take this route if you’re always getting this error, even though you don’t own up to seven devices to take up the limit.
Here’s how to change your CyberGhost account password:
- Go to your CyberGhost online account.
- Login with your username and password. Use the same credentials you use on your app.
- Click your account icon in the top right corner. Then, click “Account settings.”
- Click “Edit” in front of your password.
- Enter your new password and repeat it in the provided fields. Then, click “Save.”
Speak With Customer Support
You should discuss with CyberGhost customer support if you get the maximum connections limit error and
- You’ve already changed your password
- You don’t have/haven’t connected to seven devices
In that case, there might be some other issue with your account.
CyberGhost has a 24/7 live chat panel that’ll resolve the problem quickly.
Best CyberGhost Alternatives With More Device Connections
CyberGhost is a reliable VPN for multiple devices. But if its seven simultaneous connections are a dealbreaker, here are some reliable VPN alternatives to explore:
PrivateVPN – 10 Device Connections
PrivateVPN gives you three more simultaneous device connection slots than CyberGhost, if that makes a difference.
Likewise, the VPN provider works on the same units as CyberGhost.
So, you aren’t missing out on anything there, either.
And if you’re looking for some extras, PrivateVPN boasts free dedicated IP addresses instead of CyberGhost’s paid option. However, note that PrivateVPN uses dynamic, dedicated IP addresses.
Lest I forget, it doesn’t charge an arm and a leg for multiple VPN connections.
Grab my discounts below to get it even cheaper.
Surfshark – Unlimited Simultaneous Connections
If you want to avoid device connection limits, Surfshark’s unlimited simultaneous device connections present the answer.
The VPN service provider also offers unlimited bandwidth.
So, don’t worry about sharing bandwidth limits after you connect unlimited devices.
Did I mention that it works across all the same devices as CyberGhost and packs Smart DNS and router support too?
The best part is that Surfshark is highly affordable and on par with what CyberGhost offers. Claim the discounts below to save on your preferred Surfshark plan.
7 Cyber Ghosts on Every Plan
CyberGhost gives you top value by allowing multiple device connections from a single account. You’ll also love its transparency in enabling you to see what devices are connected to your account and allowing you to remove them when needed.
While it doesn’t offer unlimited simultaneous connections like Surfshark, you may be enticed by CyberGhost’s 9000+ VPN servers, 3x what Surfshark offers.
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