X-VPN Review (2020 Update)

X-VPN logo
Verdict:
RECOMMENDED
Overall Score:
8.1 / 10

X-VPN is an exciting VPN that has been getting a lot of publicity lately.

On paper, it has everything you would look for in a VPN.

The service promises fast and stable speeds, multiple advanced encryption protocols, and seamless access to restricted sites like Netflix and iPlayer.

But is it any good in practice?

We will find out in this in-depth X-VPN review.

Overview

CriteriaDetails
JurisdictionHong Kong
LoggingZero activity logs
Locations & Servers50+ locations, 8000+ servers
Simultaneous Connections5 devices
Tunneling Protocols
OpenVPN, IKEv2, SoftEther, WireGuard, SSTP
EncryptionAES 256-bit algorithm
Torrent and P2P allowedYes
SpeedGood
UsabilityEasy, 5/5
Live Chat
No
Cost:

Monthly plan: $11.99/mo

Yearly plan: $5.99/mo

Table of Contents

What Should You Consider Before Getting a Service Like X-VPN?

I have examined X-VPN as per the following criteria:

The Encryption Level

One of the most important features of a VPN is its ability to encrypt your internet traffic. This helps keep your personal data and online activities safe from prying eyes.

But the level of encryption varies from one VPN to the next.

Compared to RSA, the AES cipher is more robust, with AES 256-bit being the gold standard in VPN encryption.

As for the protocols, OpenVPN remains the top-recommended option.

Other primary tunneling solutions include IKEv2, L2TP, and PPTP.

Jurisdiction & Logging Policy

Another privacy aspect I check is the provider’s country of origin.

Generally, I like to steer clear of VPNs located in a Fourteen Eyes jurisdiction.

The 14-Eyes are a group of countries that collect and share mass surveillance data.

If your VPN service provider is located within this alliance, they can be compelled to surrender information about your browsing habits.

It is also vital to ensure that the VPN does not keep logs of your internet activities. Without any usage data, the provider won’t have anything to relinquish even when ordered to in court.

Connection Speeds

With VPNs, what you gain in security, you lose in speed.

As a result of data encryption, all VPNs register a dip in internet speeds.

Fortunately, the best VPN providers can keep the impact to a minimum and ensure fast connections.

In addition to fast speed ratings, I always fancy a VPN that provides different speed configurations and optimizations.

Servers & Locations

The higher the number of servers, the better.

It reduces the risk of overload and unstable performance.

Wide server distribution is also important.

With multiple server locations spread across various countries, you can easily find and connect to all preferred locations.

Again, you will have a choice of servers nearby, allowing you to enjoy faster, low latency connections.

Lastly, you should also check whether the servers are P2P and Netflix compatible.

Ease of Use

A VPN shouldn’t lots of time and energy to set up and use.

If you are a novice, I suggest opting for a service that has native clients for all your primary devices. 

Even then, the apps should be easy to set up and use.

Customer Support

Reliable support can help you solve problems quickly and easily.

Unfortunately, most providers are lax when it comes to customer service.

Always pay attention to the support options available, as this may prove to be a big problem in the future. While email remains the method of choice, I find live chat support to be more convenient.

What Is X-VPN?

X-VPN website

X-VPN is a product of Free Connected Limited, a Hong Kong based online privacy company. The VPN has been in operation since 2014.

Fast forward 5 years, and they now boast a massive 50,000,000 users from around the world.

What I can say with certainty is that X-VPN does not mess around with user privacy.

The company maintains a strict privacy policy and uses best-in-class VPN encryption on all their servers.

They provide access to 8000+ spread in over 50 countries across the Americas, Europe, the Middle East, Africa, and the Asia Pacific.

X-VPN is compatible with a wide range of platforms, including Windows, Mac, Android, iOS, Linux, Amazon Fire TV, and routers.

Here is a quick look at the pros and cons of the VPN service:

Pros

Cons

How Much Does X-VPN Cost?

X-VPN offers both free and paid versions allowing you to choose the option that best suits your needs and budget.

While this is incredible, there are a few downsides you have to contend with.

On one hand, the premium plan is a bit expensive, while on the other hand, the free version has very limited features.

The current X-VPN packages are:

Free, monthly and 12-months plans

Android Pricing Structure

Uniquely, X-VPN pricing differs depending on the device you use to subscribe.

Smartphone users get both a free version and a 7-day free trial for Android and iOS.

The free plan comes with the bare minimum. It is ad-supported and has just one location to choose from. On the bright side though, it allows unlimited bandwidth.

With the 7-day trial, you get a taste of the premium version, without having to pay a single dime.

Free version for Android and iOS

Windows Pricing Structure

On Windows, the free version has only one limitation– bandwidth.

The data cap is set at 500 Mb, after which you will need to upgrade to a premium package.

A premium package

Payment Methods

Many payment method options

X-VPN offers a range of payment options, which include PayPal, Visa, MasterCard, Discover, gift cards, and cryptocurrency.

Security – Encryption, Protocols & Features

X-VPN is equipped with military-grade AES 256-bit as its default encryption. In recent updates, the provider has moved away from anonymously-named protocols and choices now include:

Additionally, X-VPN has an “Automatic” option that detects the best protocol, allowing you to optimize your connection.

Protocol selection

Automatic Kill Switch

Secure encryption and protocols are vital.

However, if a VPN lacks an internet kill switch, your identity is nevertheless at the risk of exposure should your connection drop expectantly.

Luckily, X-VPN offers a kill switch, which automatically blocks internet access until your VPN connection is restored.

Privacy Policy – Does it Keep Logs?

X-VPN has a simple and straightforward privacy policy.

After reading the fine print, I learned that they keep connection logs but not activity logs.

They don't collect personal sensitive data

The company admits to collecting usage data such as the server you connected, choice of protocol, and error reports.

They also collect status data such as your device information, app version, data usage and geolocation (only city-level).

X-VPN claims to use this data only for troubleshooting and VPN service optimization only and they only keep it for less than 48 hours.

While this may be concerning, its nothing to worry about.

That’s because X-VPN does not monitor or record what you do online.

Their DMCA policy, in particular, is quite impressive.

While X-VPN does indicate a willingness to cooperate with copyright holders, they explicitly state that they won’t be able to since they don’t store any user activities

X-VPN privacy policy

Jurisdiction – Is it Located in a 14-Eyes Country?

X-VPN is based in Hong-Kong, which does not belong to the 5-eyes, 9-eyes, and 14-eyes. 

Additionally, the countries privacy laws are user-friendly and VPN providers are not under any mandatory obligation to retain user data.

Servers and Locations

The list of servers is impressive. 

The service has 8000+ servers spread across an incredible 50 countries. Now that’s a true global network.

Quite notably, X-VPN provides streaming and gaming optimized servers in the US, UK, Spain, South Korea, Brazil, India, and Japan.

PLAYERUNKOWN’S BATTLEGROUND fans are especially well taken care of thanks to a PUBG dedicated server.

Speed Test – How Fast Is X-VPN?

X-VPN server speeds are good enough for fast HD and 4K streaming.

I connected to over 10 servers to check its connection speeds and I was pleased with the overall performance.

As is usually the case, the nearest servers (London, UK) delivered the best results, but the US, Hong Kong, and Australia servers were also within acceptable ranges.

Here is a quick summary of the speed test:

For reference, my baseline speed before using X-VPN was 75 Mbps and I was using the OpenVPN protocol.

PingDownloadUpload
Speed before using X-VPN
41 ms74.71 Mbps23.87 Mbps
Connected to London server
134 ms47.42 Mbps (-36.52%)13.93 Mbps (-41.66%)
Connected to US server
217 ms41.17 Mbps (-44.90%)14.48 Mbps (-39.32%)
Connected to Australia
291 ms33.90 Mbps (-54.62%)19.59 Mbps (-59.81%)
Connected to Hong Kong
269 ms36.37 Mbps (-51.31%)12.23 Mbps (-48.79%)

Leaks – IP, DNS, & WebRTC Tests

IP, DNS, and WebRTC leaks can totally undermine the purpose of a VPN.

To check the safety of X-VPN, I ran a series of tests.

Since these leaks might not always overlap, it’s important to check all.

After thorough testing, I found no leaks.

When conducting the test, I was connected to the California, US server, and the results are shown below.

IP Leak

No IP leaks were found

DNS Leak

No DNS leaks were found for X-VPN

WebRTC Leak

No WebRTC leaks were found

Streaming – Does it Work with Netflix?

While it may not be right off the bat, X-VPN is reliable when it comes to American Netflix.

After trying multiple US servers, I was able to find several servers that worked.

The streaming servers (US-Video) performed much better than I expected and to my surprise, unblocked Netflix on the first try.

In addition to Netflix, X-VPN also works with Disney Plus, Hulu, HBO Now, Prime Video, and BBC iPlayer.

P2P – Is X-VPN Good for Torrenting?

X-VPN allows P2P traffic in a majority of their servers.

Its connection speeds are good enough for torrenting, and there are no bandwidth limitations, whatsoever.

The VPN is also safe thanks to its military-grade encryption and leak-free connections.

Compatibility – Apps and Supported Devices

X-VPN is compatible with all the primary platforms and has custom apps for all the following devices:

The service is also compatible with routers and offers a Chrome extension as well.

Supports many devices

Customer Support – What Are the Available Options?

X-VPN provides customer support via email, Twitter, and Facebook.

They have a quick and reliable live chat that’s available 24/7.

Customer support options
X-VPN also has a help center where you can find useful information on getting started, technical support, payments/accounts, and general inquiry.

What Other Users Are Saying About X-VPN?

After scouring the web for other user comments on X-VPN, I found most were rather positive. 

Many were pleased with the VPN’s geo-unblocking capabilities, encryption features, connection speeds, and the fact that the provider offers both a free version and a full-featured free trial.

X-VPN on Trustpilot

Alternatives to X-VPN

X-VPN scored well in many of the categories I looked at. 

It’s well encrypted and works seamlessly against geo-restrictions.

That said, if you aren’t overly convinced, there are a few alternatives worthy checking out.

ExpressVPN – Premium Security

ExpressVPN boasts ultra-fast connections and a server network that stretches over 94 countries.

The service supports two of the best VPN protocols in OpenVPN and IKEv2 and keeps neither connection nor activity logs.

Advanced ExpressVPN features include multi-hop VPN, split tunneling, and smartDNS (Mediastreamer).

Surfshark is an affordable alternative for X-VPN. It is fast and uses AES 256-bit encryption with OpenVPN and IKEv2/IPsec

Surfshark also comes with an internet kill switch, private DNS leak protection, and CleanWeb, a malware blocking tool.

But you should note that the VPN offers only 1700 servers, which pales in comparison to the 8000 servers you get with X-VPN.

CyberGhost provides access to over 6500 servers in 90 countries. Connections are extremely fast and you can choose between OpenVPN, L2TP/IPSec, and PPTP protocols.

Besides, the VPN is relatively affordable and features a 24-hours full-featured free trial.

NordVPN is one of the most popular VPNs today.

With over 5800 servers, you can easily find a server to unblock almost any content on the internet. NordVPN supports both OpenVPN, IKEv2, and WireGuard (NordLynx) but unlike X-VPN, does not offer SoftEtherVPN or SSTP.

Do I Recommend X-VPN?

Yes, I recommend X-VPN.

The VPN offers an exciting array of security and privacy features. Its jurisdiction is privacy-friendly, and speeds are generally good.

X-VPN also has an extensive server network and works seamlessly with Netflix.

The only noteworthy downside with this VPN is its premium pricing. However, its worth the money and can be a great option for browsing, streaming, gaming, and torrenting.

Try it out here and let me know what you think in the comment section below.

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Bram Jansen
Bram Jansen
I'm Bram Jensen, a leading expert in the realm of cyberspace, ever since I was little, books like Neuromancer and The Foundation always fascinated me, this fiction of a world that isn't simply based within the real world. As I started growing up, I started gaining interest in how I could manipulate this cyberspace that's available in the real world, so I picked a career that I knew was right for me.